How Do Dell Backup and Recovery Do Not Work On Windows 10? Sometimes Dell Backup and Recovery not works on windows 10 means neither you can take backup nor you can restore the data of your computer. Or you could call Dell support phone number to your assistance. Hence there are few steps which you can follow to diagnosis and fix the Dell backup and recovery problem. Guidelines to Fix issue "Dell Backup and Recovery is Not Working on Windows 10" Step 1: First of all Download Dell Backup and Recovery Tool In the beginning you need to install and launch the alternative Backup tool and then click over the File Backup. Now just select the files that you want to backup on your Windows 10 computer. Here you need to select the location where Windows 10 backups need to be saved and after this just click on Proceed button to move further. Here you can be asked to back up the Windows 10 files or system to any other external storage device. You can c...